Citadel House Hotel Plymouth Exterior photoCitadel House Hotel Plymouth Exterior photoCitadel House Hotel Plymouth Exterior photo
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From101US$ /night
Check-in
18Jun2026Select date
Check-out
19Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

55 Citadel Road West, The Hoe, Plymouth, United Kingdom, PL1 3AU
-
Near the waterfront
Guest rating
6.0
6.2
/10
1.0
3.5
/5

4-star waterfront hotel in Plymouth

Location

Citadel House Hotel is situated in the heart of Plymouth, offering direct access to stunning waterfront views and nearby historical sites. Guests can easily explore the Mayflower Steps, which is just a short stroll away. The National Marine Aquarium is also within a 10-minute walk, providing educational entertainment for visitors.

Rooms

Each room at Citadel House Hotel is equipped with essential amenities including a flat-screen TV and complimentary toiletries. Select rooms provide breathtaking panoramic views of the waterfront, enhancing the stay experience significantly. The hotel offers both twin and double accommodations to suit varied guest requirements.

Dining

The hotel hosts an on-site restaurant that focuses on locally sourced ingredients, catering to a wide range of tastes. Guests can enjoy a selection of hot breakfasts each morning, providing a solid start to the day. The availability of room service allows for convenient in-room dining options.

Business Services

Citadel House Hotel offers meeting facilities suited for small gatherings, including key audio-visual equipment. Business travelers benefit from high-speed internet access and dedicated workspaces available in all rooms. The front desk provides assistance with printing and faxing services.

Nearby Attractions

Within a short distance, guests can visit various attractions including the Royal Citadel and the historic Barbican area. The hotel's central location makes it convenient for exploring the vibrant local culture and maritime heritage. Ferry services to local destinations are also easily accessible from the nearby waterfront.

Highlights

Location: Waterfront views and historical sites

Rooms: Twin and double accommodations with flat-screen TVs

Dining: On-site restaurant with locally sourced ingredients

Business: Meeting facilities with audio-visual equipment

“Citadel House Hotel benefits from an excellent location in a well-regarded area of Plymouth, offering convenient access to local transport and key landmarks. The property provides both en suite rooms and essential amenities, though some aspects require updating. I noted that the hotel offers a free English breakfast, and some guests have found the beds very comfortable.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Twin Room
2 persons
165 sq. feet 
2 Single beds
Shower
Heating
Double Room
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Family Room
2 persons
260 sq. feet 
2 Single beds
Shower
Heating

Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

General

  • No smoking on site
  • VIP check-in/ -out
  • No pets allowed
  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle

Services

  • Housekeeping

Children

  • Cots

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Citadel House Hotel Location

55 Citadel Road West, The Hoe, Plymouth, United Kingdom, PL1 3AU
Map view
55 Citadel Road West, The Hoe, Plymouth, United Kingdom, PL1 3AU
Nearby
And Citadel Hill Junction OF HOE ROAD 74 Madeira Road The Hoe
Plymouth Naval Memorial
1600 ft
Church
Minster Church of St. Andrew
2000 ft
The Lodge The Hoe
The Wheel of Plymouth
1800 ft
Park
West Hoe Park
2000 ft
33 St. Andrew Street
Merchant's House
2000 ft
Hoe Road
Tinside Pool
1800 ft
Restaurants
Rhubarb & Mustard
1400 ft
7a Millbay Road Studio 5 - 11
The Union Rooms
1700 ft
19 Union Street
The Walrus Plymouth
1000 ft
Athenaeum Street
West Hoe Fish Fryers
2000 ft
7 Radford Road West. Hoe
McCarthy's at The West Hoe
1200 ft
24 Bishops Place West Hoe Road
Best Kebab
1800 ft
8 Union Street
Port O'Call
1900 ft
23 Bishops Place West Hoe Road West Hoe
Liner Lookout Cafe
2200 ft
Hoe Road Hoe
Cafe Jenny's
2000 ft
Bishops place West Hoe Road
Ocean City Coffee & Ice Cream
2400 ft
6 Hoe Road Ground Floor - East Side
No Whey
2200 ft
64 Union Street
Explore Plymouth
Experience Plymouth
Top Attractions
Activities
Dining
Entertainment
Smeaton's Tower
Smeaton's Tower
8-minute walk
Iconic lighthouse on Plymouth Hoe. Offers panoramic views of the coast and stunning sunsets.
National Marine Aquarium
National Marine Aquarium
15-minute walk
UK's largest public aquarium. Features local marine life exhibits and interactive displays, great for families.
The Barbican
The Barbican
12-minute walk
Historic area with cobblestone streets filled with shops, cafes, and galleries. Perfect for leisurely strolls.
Plymouth City Museum and Art Gallery
Plymouth City Museum and Art Gallery
10-minute walk
Rich collection of art and historical artifacts. Admission is free, making it an easy stop for culture lovers.
Plymouth Hoe Park
7-minute walk
Spacious waterfront park ideal for family picnics or leisurely walks, featuring stunning views of the ocean.
Kayaking at The Hoe
10-minute walk
Thrilling kayaking experiences available nearby. Rentals and guided tours are offered for all skill levels.
Yoga Classes at The Hoe
10-minute walk
Relaxing yoga sessions set against the backdrop of the Hoe. Classes suitable for all levels; book in advance.
Rhubarb & Mustard
Rhubarb & Mustard
5-minute walk
Charming eatery offering locally sourced dishes. Known for its cozy atmosphere and delicious brunch options.
The Walrus Plymouth
The Walrus Plymouth
4-minute walk
Casual dining with a vibrant atmosphere. Features a diverse menu, including vegan options. Reservations recommended.
West Hoe Fish Fryers
West Hoe Fish Fryers
8-minute walk
Local favorite for traditional fish and chips. Known for its crispy batter and generous portions.
The Theatre Royal
10-minute drive
Renowned theatre hosting a variety of performances including drama, musicals, and family shows.
The Union Rooms
The Union Rooms
7-minute walk
Lively pub featuring live music and sports. Great place for social gatherings and enjoying local brews.
Prysten House
Prysten House
9-minute walk
Unique historic venue offering cultural events and exhibitions. Family-friendly and engaging for all ages.
Getting around town
City Centre
Plymouth12 min  ·  3300 ft
Airports
Exeter International (EXT)118 min  ·  48.7 mi
Newquay (NQY)119 min  ·  49.2 mi
Train
Plymouth Railway Station16 min  ·  4300 ft
Plymouth Train Station16 min  ·  4300 ft
Bus
Bus stop6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 06:00-10:00
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
7

Reviews and Ratings

What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
Citadel House Hotel enjoys a pretty central location, providing easy access to local amenities and the ferry terminal. Many guests appreciate its convenient position for exploring the city centre. While some found the parking charges a bit extra, the comfortable rooms and quiet area generally ensure a pleasant stay.
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Review score
Based on 130 verified reviews
5.8/10
Guest rating
49%
Recommend
Location
8.1/10
Staff
7.6/10
Facilities
6.0/10
Cleanliness
6.6/10
Pros
Clean beds
Quiet area
Hot shower
Cons
Dangerous steps
Guest reviews
based on 130 reviews
5.8/10
based on 230 reviews
6.0/10
Cameron from Canada
Couple
Double Room
4 nights in November 2025
|
Reviewed: February 13, 2026
9.0/10

Heartwarming Stay in Quiet Area

easy accesslocal attractionsowner kindnessaccurate descriptionparking fee
The location allowed easy access to local attractions. Norma, the owner, demonstrated such kindness and attentiveness. The room matched its description precisely, which I appreciated.
Paying separately for parking felt a bit inconvenient considering other expenses.
Rooms
9/10
The double room featured comfortable bedding and sufficient space for luggage and personal items. The provided amenities added convenience to the stay. The area was quiet which ensured peaceful nights for optimal rest and relaxation.
Facilities
8/10
A parking voucher was available upon request, simplifying transportation concerns. The central location provided easy access to nearby attractions and public transport. The hotel offered basic services which were perfectly adequate for a short stay.
Service
10/10
Staff members were consistently friendly and helpful, addressing inquiries promptly and efficiently. Their cute attitude created a warm atmosphere. The owner's kindness and attentive care enhanced the quality of the stay.
0 Helpful
|
Show less
Molly from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: February 12, 2026
8.7/10

Quiet Stay Near the Hoe

comfortable bedquiet areacentral locationfriendly owner
I had plenty of pillows on the bed for my comfort. It was appreciated. The location was very quiet, though the parking was expensive. Norma, the owner, was very friendly, she was kind too. The area is pretty central for getting around.
My room was on the top floor, so i had to walk up several flights of stairs.
Dining
8/10
Shops and restaurants near The Hoe area are easily accessible. I found several options within a short walk, so dining out was convenient. It made exploring local cuisine simple.
Rooms
9/10
The Double Room was a decent size. It felt bright and breezy, it also had coffee and tea facilities. The bed felt comfortable and ensured a good night's rest.
Facilities
9/10
The building is in a central location. This made accessing various points of interest straightforward. It provides a convenient base for exploring the surroundings.
0 Helpful
|
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Edgar from Germany
Single
double room
3 nights in November 2025
|
Reviewed: December 20, 2025
9/10
easy accessfriendly landladysecure parking
the location provided easy access to the ferry terminal and the city center. the landlady proved friendly! and helpful, going the extra mile to assist with suitable parking. secure parking was obtained at a reasonable rate.
The shower was dirty and the bathroom had mould in it. It was not ideal
0 Helpful
Theodore from United States
Single
double room
3 nights in October 2025
|
Reviewed: December 16, 2025
6/10
good priceblack moldunpainted door frames
the location provided good value for its price.
The bathroom definitely needed an upgrade. The building looked outdated. also, there was black mold on the ceilings. I saw unpainted door frames. the toilet holder was held on with silicone but it was broken.
0 Helpful
Victor from Canada
Single
Double Room
3 nights in August 2025
|
Reviewed: November 01, 2025
8.8/10

convenient location and helpful staff

helpful staffgreat locationmatching roomfound hairs
the staff was helpful and lovely. the location worked well for moving around town.
i found hairs in multiple places. the duvet did not cover the full length of the bed.
Location
9/10
the hotel is very close to the beach, about a five-minute walk. the city center is also easily accessible from here. it makes it easy to enjoy both the seaside and urban amenities.
Dining
8/10
while the hotel doesn't have a full restaurant , coffee and tea are available in the room. several cafes and restaurants are within a short walking distance from the hotel.
Service
10/10
the staff are very friendly and provide courteous service. they offered clear directions and helpful suggestions for local spots. i felt very welcome and supported .
Facilities
8/10
there are plenty of pillows in the room, so it is easy to adjust for comfort. the area is quiet, away from the busier parts of the city. this added to a peaceful experience.
0 Helpful
|
Show more
Parker from United States
Couple
Double Room
3 nights in August 2025
|
Reviewed: September 29, 2025
8.5/10

Satisfied Stay

ferry terminalfriendly landladysecure parkinghelpful worker
I found the location convenient for accessing the ferry terminal. The landlady proved friendly and helpful. She assisted with securing suitable parking at a reasonable rate. The worker always seemed willing to help .
Facilities
8/10
The hotel provides parking vouchers for a fee. Plenty of pillows are available in the rooms. The building is near shops and restaurants, providing easy access to various amenities.
Dining
9/10
The hotel does not have its own restaurant, but there are a lot of restaurants nearby. Guests can easily find various dining options within walking distance. This setup allows flexible meal choices.
0 Helpful
|
Show more
Paul from United Kingdom
Family with children
Family Room
3 nights in June 2025
|
Reviewed: July 14, 2025
8/10

fantastic location and friendly service

friendly staffgreat pricesgreat funbad soundproofing
the staff were Really good, very friendly. my family enjoyed the stay. the prices are great considering the location. it's great fun.
we'd just come back from France, where we had high-quality accommodation in tourist destinations. But there seemed to be high demand on rooms.
Dining
9/10
I noted the breakfast area included self-service options with cereals, pastries, and fruit. Coffee and tea were freely available ALL day. The dining area was clean, and staff maintained the buffet efficiently.
0 Helpful
|
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FAQs
About Citadel House Hotel
What are the check-in and check-out times at Citadel House Hotel?
Check-in begins at 15:00 and check-out is by 10:00.
Is parking available at Citadel House Hotel?
Public parking is provided nearby for guests.
Which popular attractions are close to Citadel House Hotel?
Nearby attractions include the National Marine Aquarium (1 km), Plymouth Hoe (1 km), and Tinside Lido (0.5 km).
What amenities are included in the rooms at Citadel House Hotel?
Rooms feature free Wi-Fi, flat-screen TVs, hairdryers, alarm clocks, and tea and coffee facilities.
What is the closest airport to Citadel House Hotel?
The nearest airport is Newquay Cornwall Airport, located 61 km away.
Does Citadel House Hotel provide any family-friendly amenities?
The hotel offers cots for children and accommodates families visiting local attractions.
Is Citadel House Hotel a smoke-free facility?
Yes, Citadel House Hotel is a smoke-free guesthouse.

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